Frequently Asked Questions

faqWhat is Tariff 33?

One of the quickest and easiest ways to save money on your power bill at home is by switching your hot water system and pool pump to an off peak tariff. This benefits both the environment and your budget.

In Queensland, the off peak – Tariff 33 – electricity charge is only about half of your regular electricity charge.

Clayton can now install a power point connected to Tariff 33 specifically for pool filtration and sanitation systems.

The change will enable you to help address the issue of peak demand while reducing your pool related electricity costs.

What is a safety switch and why do I need one?

Safety switches are your insurance against electric shock. They are designed to prevent injury or death.

They monitor the flow of electricity through a circuit. They automatically shut off the electricity supply when current is detected leaking from faulty switches, wiring or electrical appliances. This stops the chance of current flowing to earth, through a person and electrocuting them.

Installing a safety switch is an inexpensive safety measure that protects everyone.  Clayton can advise you on the best safety switch and help you to install it.

What is a L.E.D Light?

The letters in L.E.D stand for Light Emitting Diode. These diodes are a semiconductor light source that will conduct electricity in only one direction. LED lights are composed of layers of silicon and seeded with atoms of rare-earth elements such as phosphorus, germanium and arsenic. The different layers of the diode is called the die and light is generated between the junction of the materials used. Advancement in LED technology means that they can now be used in modern lighting applications where incandescent light bulbs where traditionally used.

LED lights have a life expectancy of greater than 50,00 hours which equates to about 15 to 20 years of use.

What are the benefits of switching to LED lighting?

  • They have a high light output 
  • Low power consumption due to much higher lumen output per watt
  • They have an extensive lifespan greater than 50,000 hours
  • They are extremely resistant to vibration
  • They contain no harmful products 
  • Much Lower heat generation than halogen, incandescent and discharge lamps
  • Low maintenance and lamp replacement

What is a power surge?

A power surge is an increase in voltage significantly above the designated level in a circuit e.g. well above 240V in a domestic mains installation. Although most electrical appliances can withstand some surge activity, repeated surges, or even a single high-energy surge, can cause damage ranging from intermittent operation to total destruction.

What is a surge protector and how does it work?

Surge protectors offer protection in power circuits by sacrificing themselves. The energy that might have damaged your equipment is absorbed or reduced by the protector instead. Surge protectors usually use devices called MOVs (Metal Oxide Varistors) to quickly absorb and dissipate surge energy. The simplest surge protectors might use a single small MOV, while better protection is offered by devices which use three or more higher powered MOVs.

When do I need surge protection?

You should definitely use a surge protector with your computer as it could suffer hardware damage, corruption of data or even total failure from a surge event.

It’s a good idea to use surge protectors for other high-end electronic equipment such as Plasma and LCD screens, and other entertainment centre components. A surge protector may extend the life of these devices, or reduce the level of a large power surge that may otherwise cause severe damage.

You should also guard against surges carried by telephone, TV or cable lines. Surges on these lines can also cause damage to any computers, modems, large screen TVs or other connected equipment, and the availability of these additional connections actually increases the risk of surge damage as they provide additional entry points for surges. Surge protectors are available to provide protection for mains circuits as well as these connections, and a single integrated suppressor should be used to optimise the protection of your equipment.

What are the QLD Smoke Alarm Laws?

Queensland Fire & Rescue Service position is “that all residential accommodation be fitted with photoelectric smoke alarms”.

Smoke alarm laws require all homes and units throughout Queensland to be fitted with smoke alarms.

What do I need to do?

If your home was built before 1 July 1997, and you don’t already have smoke alarms installed, you will need to buy and install at least one 9 volt battery operated smoke alarm.

If your home was built after 1997, it should have had at least one 240 volt (hard-wired) smoke alarms installed at the time it was built. This is a requirement under the Building Code of Australia (BCA).

If you have done major renovations to your home since 1997, it should have included the installation of 240 volt (hard-wired) smoke alarms.

Please see a detailed fact sheet here.

I have some electrical equipment I have installed myself, could you come around and certify it for me?

No. Australia does not allow electrical work to be carried out by unlicensed persons at all. All work must be carried out by a licensed electrical contractor or their licensed electrical representative.

Do you have any energy saving tips for me?

Heating – Gas ducted heating is one of the more efficient heating choices you can make. By using heating only on days where minimum temperatures are due to be 10°C or lower instead of 12°C you could save up to 20% on heating energy.

Cooling – If you have an air conditioner try to set the thermostat to 24°C or more as these are expensive to run and will help to reduce your energy bill!

Lighting – If you’re using energy hungry halogen or dichroic globes, it’s time to change. Dichroic lights usually consume 50 Watts per globe per hour. Replace at least ten lamps with 35 Watt replacement globes that offer the same quality light and you could save up to 164 kWh and 178 kg CO2-e per year.

Drying – If you currently use your clothes drier for 20 minutes a day on warm, you could save around 596 kWh of power a year by using the washing line instead. If you must use a dryer, and you can afford it, look to replace your unit with a new energy efficient heat pump type dryer.

Fridge – Newer fridges use up to 40% less energy than their older cousins. The motor should only run a few hours a day. If it’s continually running, it’s time to repair or replace your fridge.

Call Clayton to book an appointment for a free quote at 0434 111 856 or contact us.